Privacy Policy

Privacy Policy

Effective Date: April 24, 2025

At TRK Group, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), Centers for Medicare & Medicaid Services (CMS) regulations, and other applicable laws.

1. Information We Collect

We may collect the following personal information:

    •    On our website: Name, phone number, email address, and ZIP code.

    •    During sales calls or consultations: Additional information necessary to provide accurate insurance options, which may include health-related details.

2. How We Collect Information

We collect information through:

    •    Online forms: When you submit your details via our website.

    •    Phone calls: When you speak with our representatives.

    •    In-person interactions: During consultations or events.

    •    Cookies and tracking technologies: To enhance website functionality and user experience.

3. Use of Your Information

Your information is used to:

    •    Provide accurate insurance plan options and coverage information.

    •    Facilitate enrollment in selected insurance plans.

    •    Communicate with you regarding your insurance needs and options.

    •    Comply with legal and regulatory requirements.

4. Sharing of Information

We do not share your personal information with third parties unless:

    •    You have chosen to enroll in an insurance plan through TRK Group, in which case we share necessary information with the appropriate insurance carriers to process your application.

    •    We are required to do so by law or regulatory authorities.

5. Consent

By submitting your information through our website or during consultations, you consent to:

    •    TRK Group contacting you regarding insurance options.

    •    The collection and use of your information as described in this policy.

You may withdraw your consent at any time by contacting us at info@mytrkgroup.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Your Rights

You have the right to:

    •    Access the personal information we hold about you.

    •    Request corrections to any inaccurate or incomplete information.

    •    Withdraw your consent to our use of your information.

To exercise these rights, please contact us at info@mytrkgroup.com.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

info@mytrkgroup.com

Note: This Privacy Policy is intended to comply with applicable federal and state laws, including HIPAA and CMS regulations. For more information on CMS privacy guidelines, please refer to the CMS Privacy Policy .